Privacy policy

Last updated: February 5th, 2026

P1 STATE operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. P1 STATE is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information”, we refer to information that identifies, relates to, describes, or can reasonably be linked to you. This does not include information that has been anonymised or de-identified.

Depending on how you interact with the Services, we may collect the following categories of personal information:

Contact details such as your name, billing address, shipping address, phone number, and email address
Financial information such as payment method details and transaction confirmations (payment processing is handled securely by third-party providers)
Account information including login credentials, preferences, and settings
Transaction information including products viewed, added to cart or wish list, purchased, returned, exchanged, or cancelled
Communications including customer service inquiries and correspondence
Device and technical information including IP address, browser type, device identifiers, and network information
Usage information relating to how you interact with and navigate the Services

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you when you create an account, place an order, contact us, or otherwise provide information
Automatically through your use of the Services, including through cookies and similar technologies
From service providers who assist us in operating the Services
From business partners or third parties where permitted by law

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving the Services

To process orders, manage accounts, process payments, arrange shipping, facilitate returns and exchanges, personalise your experience, and improve our products and Services.

Marketing and Advertising

To send marketing and promotional communications by email and text message, and to show you advertisements on our website or third-party platforms based on your interactions with the Services. You may opt out of marketing communications at any time.

Security and Fraud Prevention

To protect accounts, detect and prevent fraud or unauthorised activity, and maintain the security of the Services.

Communicating with You

To provide customer support, respond to inquiries, and maintain our relationship with you.

Legal and Compliance

To comply with applicable laws, respond to lawful requests, enforce our terms and policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

To Shopify, payment processors, shipping providers, marketing platforms, analytics providers, and other service providers who perform services on our behalf
To business and marketing partners to assist with advertising and promotional activities, subject to their own privacy policies
Where you direct or consent to disclosure, such as through integrations or third-party tools
To affiliates within our corporate group
In connection with a business transaction (such as a merger, sale, or restructure)
Where required by law or to protect our legal rights

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your interactions with the Services to provide and improve its platform.

Information submitted through the Services may be transmitted to and processed by Shopify and its partners in countries outside your place of residence. Shopify is responsible for certain processing activities carried out through its platform.

To learn more about how Shopify handles personal information, you can visit:
https://privacy.shopify.com

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of third-party sites. You should review their privacy policies before providing personal information.

Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Security and Retention of Information

We take reasonable steps to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Australian residents have rights under the Privacy Act 1988 (Cth) in relation to the handling of their personal information.

Depending on your location, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information, subject to legal requirements
Request a copy of your personal information
Opt out of targeted advertising or marketing communications

You may exercise your rights by contacting us using the details provided below.

Marketing Preferences

You may unsubscribe from promotional emails at any time using the link in our emails. You may opt out of SMS marketing by following the instructions provided in the message. Even if you opt out of marketing, we may still send transactional or service-related communications.

International Transfers

Your personal information may be transferred to, stored, or processed in countries outside your place of residence, including countries that may not provide the same level of data protection. Where required, we rely on appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us:

Trading name: P1 STATE
Email: info@p1state.co

For the purposes of the Privacy Act 1988 (Cth), P1 STATE is responsible for the handling of your personal information.